Absolutely. At Elite Drivers Hertfordshire, it’s all about people. We believe that personality can’t be photoshopped and that’s what’s make us special and different from the others. We hardly use subcontractors at all because we have a dedicated team of drivers who are only working for our company. That’s why, once a client has started using our services, they won’t search for another company, as they always see the same familiar faces every time and they feel safe and special. It’s like having their own personal chauffeur.   

We pride ourselves on offering a first-class professional service and that’s all our driver’s merit.  They are not only skilled drivers but also trained professionals, capable of speaking multiple languages who prioritize safety, courtesy, a high standard of service and the privacy of our clients.

Our drivers will monitor the flights and after 20 minutes upon landing, they will enter the arrival hall and will text you in order to let you know their position. The meet and greet procedure is a must have for us. We are using name boards and tablets. All bookings include 60 minutes of waiting time upon landing, free of charge. After that, a fee of £40.00 per hour will be applied to cover parking costs and the driver’s time.

Yes, our chauffeurs monitor all flights from the ground, and do their best to arrive early.

Your chauffeur monitors your flight and they will make sure to be there waiting for you, once you have landed. If the flight is seriously delayed and you have requested one particular driver, it may be the case where we won’t be able to send that particular driver as we have to swap jobs around and replace the initial driver. Our office is always one step ahead and will make sure to have a driver waiting for you at your arrival, no matter how badly delayed your flight is. If for any reason you experience additional delays at baggage pick up or customs, we’ll have to charge waiting time per hour, after the first 60 minutes of waiting time, upon landing, which are free. There are some extremely rare cases where the flight can’t be found on any of the platforms we use for some reason so please try as much as you can, to keep us updated. The power of our company stays within our staff: the office and the drivers, and we are proud to say that our reputation is immaculate. The two team up and always put the client’s needs first. No matter how bad your day was, your still on safe hands with us and we’ll make sure that after all the stress caused by the delay, you’ll travel in a relaxing, comfortable and enjoyable way.

Please call or email us and we will update your booking with the new flight details.

All  of our chauffeurs are courteous and polite at all times. If you have any questions and or requests for your chauffeur, they will be happy to respond. At the same time, if you want a quiet journey, please advise the driver. If you have any preferred radio station or any preferred temperature, just let your driver know and they will be happy to accommodate your request.

Yes, your chauffeur will always assist you in carrying your luggage.

Yes we have. At Elite Drivers Hertfordshire we are promoting diversity and equality. That’s why is important to us to have both male and female chauffeurs.